Highly Trained Restoration Specialists

SERVPRO of Delray Beach strongly believes people are our most important asset.  In order to effectively mitigate your Delray Beach water damage, fire clean up or mold remediation, our staff is highly trained in property damage restoration.  Training is a part of our company culture and includes a variety of methods to ensure our technicians are ready to handle any type of residential or commercial property damage.

We begin with a formal training program from our corporate office and within 3-6 months send our technicians to earn their IICRC industry certifications. These are multi-day courses that include Water Damage Restoration Technician, Applied Structural Drying, Fire and Smoke Restoration Technician and Commercial Drying Specialist.  To tie it all together, we have developed an on-going process to identify best practices in customer service, safety and equipment use and maintenance. 

What does this mean to you?  That as a client of SERVPRO of Delray Beach, you can rest assured the people in your home or business are experienced and properly trained on the most current methods to quickly and professionally restore your Delray Beach flood, fire or mold damage.  You can learn more about our Team Members here or call us 24/7/365 for emergency services at 561-272-5180

IICRC Training and Certification

IICRC

The Institute of Inspection Cleaning and Restoration Certification (IICRC) certifies and sets the standards for the cleaning and restoration industries. Our Professionals study IICRC standards and best practices in water restoration, fire restoration, mold remediation, carpet and upholstery cleaning, and other cleaning and restoration courses.

Employee Certification Training

The Employee Certification Training is a voluntary, self-paced program designed for SERVPRO Franchise employees. Certification is awarded after successful completion of course materials and an examination. Modules include:

  • Crew Training
  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning

Initial Franchise Training

A 15-day hands-on course at the SERVPRO Corporate Training Facility is the foundation of the SERVPRO training program. This course is primarily for new Franchise owners and covers many restoration topics:

  • Fire Restoration
  • Water Restoration
  • Carpet & Upholstery Cleaning
  • Mold Mitigation

e-Learnings

All of our staff have access to web-based training. This voluntary program is designed to be an ongoing, self-paced coaching series for a Franchise's employees. Video presentations and support materials are followed by a knowledge test at the end of each module. This keeps our technicians and office staff up to speed on industry standards and the professional quality you expect.

Continuing Education Classes

SERVPRO Delray Beach offers both credit and noncredit courses for insurance agents, insurance adjusters, real estate professionals, and Franchise staff. These programs are designed to improve knowledge of emergency mitigation. Courses include:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Understanding Mold in the Restoration Industry
  • Restorative Drying for Loss Control
  • Mitigation Awareness Response Seminar (non-credit course)